Cancellation policy
By purchasing a subscription product from Gracenest, you agree to the terms of our subscription policy outlined below.
Recurring Charges
When you subscribe, your order is delivered every 30 days and you will be charged automatically on a recurring basis. Charges continue until you cancel.
Frequency & Amount
You will be billed every 30 days at the price shown during checkout. This amount may include applicable taxes.
Deadline to Cancel
To avoid being charged for your next order, cancel before your next billing date.
How to Cancel
Once your 2-order minimum is met, you can cancel by:
- Logging in to your customer account and managing your subscription, or
- Emailing our support team at support@trygracenest.com.
Please include your full name and order number for faster processing.
Refunds
Every delivered order, including subscription orders, is covered by our 120-day money-back guarantee. See our Returns Policy.
We are committed to transparency and to giving you full control of your subscription.